If you haven’t already, open a web browser and load a new page to test your connection. You probably already know that you need an internet connection to send and receive emails, but if your Mac isn’t online you might not be able to use the Mail app at all. Use Connection Doctor to check your connections If this works, drag Mail from the Finder to the Dock to update the iconĢ.Select Applications from the sidebar (or press Cmd + Shift + A).To fix this, all you need to do is open the Mail app from the Applications folder: Open Mail from the Applications folderĪfter updating macOS, it’s possible that the Mail icon in your Dock is pointing to an older version of the app. So just start working through the list, testing Mail after each step. We haven’t separated the tips for each Mail problem because, to be honest, they’re almost all the same anyway. Whatever is going on with the Mail app on your Mac, the list of troubleshooting steps below will fix it.

Mail is slow or keeps crashing and quitting.Apple keeps asking for your email passwords.Mail won’t load your email accounts or inbox.You can’t send emails because they get stuck in the outbox.When you say the Apple Mail app isn’t working on your Mac, you’re probably referring to one of these common problems: In this guide, we’ll walk you through all the steps you need to follow to fix just about every problem you might encounter with the Mac Mail app not working:Īll the most common problems with Apple Mail So download MacKeeper and run a full scan to learn all the different ways it can clean up your Mac. One of the best ways to keep your Mac running as smoothly as possible is to regularly use cleaning software, like MacKeeper. It’s frustrating when any app stops working on your Mac, let alone an app that you use as often as Apple Mail. Fortunately, whatever the problem is, you just need to follow a simple set of troubleshooting steps to fix it. It might become totally unresponsive or it might just stop receiving new emails. There are lots of ways Apple’s Mail app might stop working on your Mac.

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